Operator
女士们、先生们,感谢各位的耐心等待,欢迎参加知乎公司2022年第二季度及半年度中期财务业绩电话会议。[接线员指示] 今天的会议正在录音。现在,我将会议转交给投资者关系主管杜晶晶女士。请开始,女士。
Operator
Ladies and gentlemen, thank you for standing by and welcome to the Zhihu Inc. Second Quarter and Half Year Interim '22 Financial Results Conference Call. [Operator Instructions] Today's conference is being recorded. At this time, I would like to turn the conference over to Ms. Jingjing Du, Head of Investor Relations. Please go ahead, ma'am.
Jingjing Du
谢谢接线员。大家好。欢迎参加我们2022年第二季度财务业绩电话会议。今天参加会议的有知乎董事长兼CEO周源先生;以及我们的CFO孙伟先生。在开始之前,我们想提醒各位,今天的讨论可能包含前瞻性陈述,涉及若干风险和不确定性。实际结果可能与今天公告和本次讨论中提及的内容存在重大差异。除非法律要求,公司不承担更新此前瞻性信息的义务。在今天的电话会议中,管理层还将讨论某些非GAAP财务指标,仅用于比较目的。有关非GAAP财务指标的定义以及GAAP与非GAAP财务结果的调节表,请参阅今天早些时候发布的业绩公告。此外,本次电话会议的在线重播将在我们的网站ir.zhihu.com上提供。现在我将电话会议转交给我们的CFO孙伟先生。
Jingjing Du
Thank you, operator. Hello, everyone. Welcome to our second quarter 2022 financial results conference call. Joining us today are Mr. Zhou Yuan, Chairman and CEO of Zhihu; and Mr. Sun Wei, our CFO. Before we start, we would like to remind you that today's discussion may contain forward-looking statements which involve a number of risks and uncertainties. Actual results and outcomes may differ materially from those mentioned in today's announcement and this discussion. The company does not undertake any obligation to update this forward-looking information, except as required by law. During today's call, management will also discuss certain non-GAAP financial measures for comparison purposes only. For a definition of non-GAAP financial measures and a reconciliation of GAAP to non-GAAP financial results, please see the earnings release issued earlier today. In addition, a webcast replay of this conference call will be available on our website at ir.zhihu.com. I will now turn our call to Mr. Sun Wei, our CFO.
Sun Wei
翻译中...
Sun Wei
Okay. Thank you, Jingjing. I'm pleased to deliver today's opening remarks on behalf of Mr. Zhou Yuan, Founder and CEO of Zhihu. Thank you for joining Zhihu's second quarter 2022 earnings call. The recent COVID-19 pandemic situation and macroeconomic condition created challenging environment in the second quarter. Against this backdrop, we focused on retaining high-quality user growth in a sustainable and efficient manner. Confronting this uncertainties, we firmly executed our Community Ecosystem Comes First strategy and improved business efficiency with optimized organizational structure. In addition, we continue to expand our fulfilling content offerings, we have creators' experience and strengthen community culture. Together this efficiently draw quality growth in our user base, improve engagement and stickiness and better our bottom line performance. In Q2, our average MAU grew by 12.3% year-over-year to RMB105.9 million. And from January to June this year, the average time spent per our DAU increased more than 12%. We are delighted to see our content creator becoming more active and creative, contributing more high-quality fulfilling content to our library. In the quarter, the average DAU of our high ranking content creators increased by nearly 50% compared to the same period last year, with average creation volume per creator almost doubling. Its all of the efforts we’ve made to enhance our community ecosystem, we are delighted to see fruitful rewards not only in our community ecosystem centered around our user creators and content library, but also in our business results. In Q2, despite many uncertainties, our total revenue reached RMB836 million, growing 31% year-over-year, and 12.5% quarter-over-quarter. While our net loss narrowed by 24.4% from the first quarter of the year, as a percentage of the total revenue. Zhihu's diversified revenue structure was a critical force in achieving remarkable top line growth, and made adverse macro conditions. Paid membership in the quarter grow significantly by 75.1% year-over-year, and contributed 32.4% of total revenue. This phenomenal growth clearly demonstrates the strength of content-centric business model and the revenue of our fulfilling content with users. We also saw strong growth in Content-Commerce Solutions, or CCS, which grow 15.9% year-over-year, attaining strong growth momentum relative to the wider industry. And our vocational training services are rapidly emerging as a new growth driver, contributing 5.5% of our total revenue in the quarter with a six-fold year-over-year growth. Last year, we said 2022 as a transition year, focusing on the execution of our Community Ecosystem Comes First' strategy. We're now more than halfway through 2022. Given all the macro level and effective developments in the first half of the year, we have never been more sure that by investing in high-quality growth, and focusing on achieving profitability in the near-term will make our community and business more sustainable for the long run. Now, I'd like to go through our business in detail, covering content, users and monetization. Content. Fulfilling content that broadens horizons provides solutions and resonates with users is the foundation that drives sustainable community growth. At the end of Q2, the cumulative pieces of content in our community reached RMB551 million, including RMB462 million questions and answers, representing a year-over-year increase of 31% and 26%, respectively. In Q2, we continue to implement the scenario-oriented approach for fulfilling content creation in various verticals. This approach has worked especially well in scenarios surrounding career development and family [ph] needs. For example, during the time of once yearly national college entrance examination, the Gaokao, search traffic surges with parents and students actively [indiscernible] knowledge experience and insights to help with important decisions around this lightning inflection point. To meet this need, we broaden and deepen related content coverage by enlisting experienced users who previously set for the exam with questions and thoughts, Gaokao information on our platform to become Gaokao answers and provide help to others in our community according to the summary report on college selection and application 2022, we released in July. The total number of questions on college selection application related topics increased to approximately 7.7 million And the total page views for Gaokao-related content grew a remarkable 57% year-over-year to exceed 2.5 billion. After the exam period, we released more relaxing content in tune with the summer vacation and launched a well received service of online summer events in categories, including sentiments, movies and television, fashion, ACG. It isn't worth mentioning that the [indiscernible] on Gaokao topics in Chinese Gaokao [indiscernible] and high-quality visualized content reproduced during the summer break was not only well received by the young generation, but also resonated among our mature users. In June, we launched an online learning portal on our website to further promote our vocational training related content portfolio. The learning portal offers hundreds of our online educational resources in both video and a text and picture format. The robust content library contains both career skill development, and personal enrichment learning resources. Some examples include Content [ph] Training, an English exam prep, as well as photography and pop music educational content. The learning portal has been well received and significantly throughout engagement with our target users for the vocational training service business. Vocational training content is evolving into an important part of our closed loop monetization ecosystem. The second part is about users. In [indiscernible] oriented content cultivation in various verticals, and an enhanced recommendation algorithm effectively boosted the demand for more quality content consumption. During the quarter, we saw encouraging performance across a range of user growth metrics, including our user base, user consumption experience, user engagement and stickiness. The average MAU for Q2 increased by 12.3% year-over-year to 105.9 million. Average monthly viewers [ph] for the quarter exceeded 647 million, rising by 26.6% year-over-year. We continue to see our user base remain young and gender balanced with a robust user growth trained from the second [indiscernible]. We're also seeing inspiring growth across other closely watched key metrics used to inherently evaluate the well-being of our community. These include users activeness, time spent, retention and engagement. Moving to the content creator side, enhancing creators creating experience and financially reward is one of the pillars to our strategy. Our high-end plan for creator support scheme is a critical part of this effort. Within one quarter the plan is released. We received overwhelmingly positive feedback from creators with survey results showing more than half of the high ranking creators have experienced strong traffic support. On the financial side, we are gratified to see that both the number of creators who earn the financial income and average income per creator in Q2 retain a strong growth momentum on a year-over-year basis. At the start of Q1, we set a target to help more than 100 creator, or more than RMB1 million in the year via our paid membership program. We're proud to announce that we have progressed much faster than expected. The next part is about community culture. During the quarter, we further reinforced our community compliance through improved product features and technical infrastructure, such as upgraded privacy protection features for users, and a copyright protection feature for our content creators. We also increase thresholds to enhance use protection in verticals such as eSports, our community culture and a strong brand further strengthen our content ecosystem. And we are firmly demonstrating our conviction to uphold our social responsibilities to maintain a healthy community culture and to promote rational optimism at the social platform and the content community. As we look at the second half of the year, we will continue to iterate our multimedia infrastructure and optimize product offerings. We believe we can further unlock our value in more commercial opportunities by better addressing our user content consumption needs. In particular, we see our diversified accountant format providing greater potential to address users need in multi scenarios, including thoughts and live streaming, which are both gaining in popularity among users. We believe that the diverse and enhanced monetization capabilities will position us stronger and more resilient for long-term development. Now moving to financials. Our CFO, Wei, will go through our financial results in detail later in this call. But I like to first highlight a few points how our accountant centric-monetization has proven itself resilient and strong in the second quarter. As many industries were heavily impacted by the ongoing COVID-19 outbreaks and softer macro environment, advertisers and business partners became more cautious in online marketing spending and placed greater reach on integrated marketing solutions that deliver more comprehensive influence on targeted consumers. Our community based ecosystem is an ideal vehicle to accomplish this goal. Through our content-commerce solutions and advertising, we successfully increased our recognition from brands and merchants and attracted their market spending despite the challenging market conditions. The top five industries in revenue contribution in Q2 came from e-commerce, IT and 3C, cosmetics and skin care, internet services and automotive. There are two drivers raising the ceiling of CCS. In Q2, we continue to motivate our creators by publishing the Zhihu Influence and a growth list. The newly listed Commercial Content Creators in the second quarter came from various industries, including IT and 3C, fashion, automotive, maternal care among others. At the same time, Cheese Platform maintain its role to effectively connect content creators with brands and merchants. The number of creators who have joined the platform and earn income through CCS continue to grow, both on year-over-year and a quarter-over-quarter basis. We also further improved our Commercial Content Distribution efficiency, and further upgraded the assessment system for commercial content by implementing fulfilling content standards. Let's talk about advertising. Despite the fact that [indiscernible] advertising budgets were negatively affected in Q2. Our IT-based marketing campaign provided a unique value to advertisers. By leveraging our massive user base, and trustworthy community culture, our multiple IT-based marketing campaigns have greater influence on users mindset through creative and fulfilling content. During Q2, our Curiosity Lab in Chinese [indiscernible], this series partnered with one of our clients, a smart kitchen appliance manufacturer to design plans, and execute a fun and imaginative campaign centered around playful, quirky questions. Hi to their products and business, that can deal with a huge success. One of the questions that’s generated huge engagement where if your kitchen smoke proceed, what [indiscernible]. The relevant content under this question, attracted nearly 5 million views. And the accompanying experimental video we made has been viewed over a million times. Paid membership retain a strong momentum during the quarter. Among Zhihu's premium paid content library, our [indiscernible] column are particularly popular owing to the high-quality of original work from our community creators. One such creator, the ER doctor [indiscernible] known integral community as a doctor house. We were attracted by his talents while big data and [indiscernible] seem to start his own column in the community. Stories from the emergency room. In the [indiscernible] he has become one of our top columnist, attracting tens of millions of clicks, and there are many others like him. The value of this mechanism is more than allowing us to scout for talented creators, it also provides a steady stream of creative inspiration for our creators. In the second quarter, the financial income earned by our premium content creators increased by almost 80% compared to the same period last year. This community based mechanism not only differentiates us from other premium content providers, but also offers strong potential to drive the vitality of our monetization ecosystem. At the end of Q2, our average monthly paid members reached 8.46 million and in July, the number exceeded 10 million. This growth demonstrates the remarkable success of our content-centric business model. It is encouraging to see a more diversified paying members and a growing number of male users captivated by the more -- by more content relating to history, fiction and true stories in our premium library. Male users have now grown to about 25% of our total paid members. On a rapidly developing vocational training business maintained robust growth momentum during Q2, contributing 5.5% to the total revenue. In the second quarter, we further enhanced the sales and a CRM system for the business by strengthening our technical capabilities. Innovation, we continue to expand the number of course offerings, including newly launched courses in engineering and the design. Our growing library of diversified vocational courses helps further expand our user base, as witnessed by the number of paying users in the business tripling over last year. We view this business as an emerging growth driver with huge potential in a belief that it will make further positive contributions to our community ecosystem. Marching forward, by leveraging ourselves reinforced content ecosystem combined with the enhanced commercialization capability, we will be able to drive the sustainable prosperity of our community ecosystem. At the same time, we will continue to implement prudent cost controls to achieve a rational balance between user growth and the profitability in the long run. This concludes Mr. Zhou Yuan's remarks. I will now turn to our financials. We are delighted to report another strong quarter, despite the resurgence of COVID-19 and the subsequent business disruptions in major cities across China. Our content-centric business model continue to show its resilience as well as exciting growth potential through the impressive execution of our Community Ecosystem Comes First strategy. Our revenue for Q2 reached RMB836 million, representing a year-over-year increase of 31%. Zhihu's overall top line growth reflects the strength of our diversified revenue drivers. The CCS and our advertising business combined contributed 57.2% of total revenue in the quarter. Our paid memberships and the vocational training business together represented 38% of our total revenues, further demonstrating the value of diversified drivers within our monetization ecosystem. CCS revenue alone achieved a year-over-year growth of 15.9% and accounted for 28.8% of total revenue. In late Q2, our CCS reacted quickly and captured the demand uptrend in the market as the macro economy is starting to show an upward trend. In June, the effectiveness of CCS services was validated, recording increases in both the number of end customers and the average spending per CCS customers. We have seen a negative impact on the advertising market since April due to the COVID-19 resurgence with some of our brand marketing customers delayed or cancelled their marketing campaigns originally scheduled for Q2. As a result, our advertising revenue accounted for 28.4% of total revenue in the quarter, down 4% compared to the same period last year. Our paid membership services recorded a 75.1% year-over-year growth rate in revenue reaching RMB271.2 million in Q2. The average number of monthly paying members in the quarter hit another record high of RMB8.46 million, with a penetration rate of 8% of average MAU. Our flattening vocational training continued its revenue growth momentum in Q2 and increased 6x year-over-year in revenue. During the second quarter, our gross profit was RMB400 million, with an improved gross profit margin to 48% compared to the previous quarter. The quarter-over-quarter improvement in GP margins was due to our diligent ongoing cost control discipline and efficiency improvements across the wider industry, our gross profit margins continue to remain at high-end. Throughout the quarter, we continue to look for ways to better optimize our operating expenses structure and improve operational efficiency. Our total operating expenses for Q2 were RMB860.3 million with improved operating margins on a sequential basis. As a percentage of total revenue, total marketing expenses decreased over 5% compared to the same period of last year. Thanks to our optimized expense structure with targeted spending on our promotion and advertising to adapt to the changing market conditions. At the same time, we selectively invested in our R&D capabilities and improved R&D staff incentive through a better organized employee benefit plan. Accordingly, our R&D expenses as a percentage of revenue increased 7.8% year-over-year, while G&A expenses decreased 13% as a percentage of our revenue. Our net loss was RMB487 million in Q2, and then narrowed by 24.4% as a percentage of the total revenue from the first quarter of this year. And our adjusted net loss, which primarily excludes share-based compensation expenses was RMB443.8 million in Q2. As of June 30, 2022, the company had cash and cash equivalents, term deposits, restricted cash and short-term investments of RMB7 billion. In late May, we are now financed up to US$100 million share repurchase program. And as of June 30, 2022, we have repurchased approximately 0.3 million Class A ordinary shares at a total cost of US$1.1 million. This concludes my prepared remarks on our financial performance for this quarter. Let's turn the call over to the operator for the Q&A session. Thank you.
Operator
[操作员指令] 我们的第一个问题来自中金公司的张雪晴。请提问。
Operator
[Operator Instructions] Our first question comes from Xueqing Zhang from CICC. Please go ahead.
Xueqing Zhang
我将自行翻译。感谢管理层回答我的问题。我的问题与付费会员收入相关。我们看到第二季度会员收入实现了75%的同比增长,并且成为最大的收入贡献来源。所以想了解,这背后的驱动因素是什么?管理层如何看待会员业务的长期增长率?谢谢。
Xueqing Zhang
And I will translate myself. Thanks, management for taking my question. And my question is related to paid membership earnings. We saw -- our membership revenue has achieved 75 percentage year-on-year growth in the second quarter, and became the largest revenue contributor as well. So just wondering, what's the driving factors behind this? And how does management think about the longer term growth rate of membership things? Thank you.
Yuan Zhou
大家好。我是公司CEO,我叫周源。首先,感谢大家对我们会员业务的关注。我们的会员是在我们社区中成长起来的,他们回归社区并给予我们非常积极的反馈,这对社区的整体发展起到了重要作用。目前,我们相信会员业务的发展非常健康。今年6月,我们的付费会员渗透率达到7.98%,会员数达到899万。7月份,会员数突破1000万,并且在过去24个月中持续增长。目前,没有迹象显示增长势头会放缓。会员数量的持续增长不仅有助于现有用户消费内容,也是吸引新用户的重要动力。会员页面内容的溢出效应将继续推动页面会员数量的增加,这对促进知乎社区用户的增长起到了重要作用。要理解我们会员业务的长期发展,首先要理解会员从我们社区中自然增长的过程。我们的知乎社区是中国互联网原创内容的强大引擎。原创UGC内容是我们社区多元化内容生态系统的核心引擎。借助内容创作者持续涌现机制带来的内容差异化优势——这是知乎社区独有的特点——我们从社区中孵化了会员业务,使其成为知乎和我们内容生态系统中最高效、最有效的变现模式之一。另一个方面是我们会员业务的可扩展性。我们注意到,从我们生态系统中能够产生的内容存在显著差异,这实际上满足了全网大量用户对高质量内容的持续需求,这使得我们的业务增长基础非常坚实和可观。当我们能够孵化出这样一个环境,让内容供给效率持续提升,用户需求持续扩大时,我们相信我们的业务仍有很大的增长空间,天花板非常高。通过精心打造的环境,我们预计将继续看到知乎会员渗透率的持续提升,从长期来看,我们有可能达到20%甚至更高的渗透率。我想提到的另一个方面是可持续性。在我们会员发展的过程中,大规模、高效且可持续地发现高质量内容,是真正释放会员业务高速增长的关键。我们的社区是我们最大的优势,也是会员元素的最大驱动力。社区机制使我们能够轻松识别高潜力的内容创作者,并持续帮助他们在知乎平台上通过创作获利。这对我们会员业务的发展至关重要。在发展会员业务的过程中,我们通过开发诸如海盐计划4.0、社区内容创作竞赛等项目,形成了一系列专业知识。我们策划了一系列支持活动,鼓励我们的内容创作者,从而基于对他们创作风格的更好理解,高效支持更多海盐计划内容创作者。我们能够大规模生产高质量内容的关键,确实在于这种模式的改进。这种模式非常有效,因为它使我们能够策划一系列步骤,形成一个闭环流程,包括主题创作、内容消费、用户反馈和内容修订。整个内容创作过程确保了高质量内容的产出。本季度,深受用户欢迎的海盐计划新内容同比增长超过130%。这些受欢迎的项目和内容能够充分推动新会员的转化,我们相信我们的会员商业模式将使我们能够持续产生高质量内容,进而对社区生态产生非常积极的反馈。最后一点是关于我刚才提到的生态或生态系统,因为这种会员商业模式使我们能够从内容创作者那里获得非常积极的贡献,这有助于我们持续构建生态系统,让创作者在整个生态系统中获得可观的收入,所产生的价值可以进一步支持社区中的其他创作活动,从而进一步提升社区内容的生态系统健康度。谢谢。
Yuan Zhou
Hi. I am the CEO of the company. My name is Zhou Yuan. First of all, thank you for your interest in our membership business. Now our members were grown and born in our community and they come back and actually give us very positive feedback to the overall development of the community. And right now, we believe that their development has been very healthy. Now the penetration rate of our paid membership in the year was 7.98% in June, reaching 8.99 million. In July, it exceeded 10 million and it has continued to grow in the past 24 months. Currently, there is no signs of signaling slowing down of the growth momentum. Now the number of members continuing to grow not only help our existing users to consume some of the content, but also is a great traction to attract new users as well. Now the spillover effect of the page content of our members will continue to promote the increase in the number of page members, which played an important role in promoting the growth of Zhihu's community users. Now in order to understand a long-term development of our membership business, one first understand the organic growth of our members out from our community. Our Zhihu community is really the powerhouse of original content on the internet in China. The original UGC content is the engine of our very diverse content ecosystem in the community. With the help of content differences brought about by the continuous emergence mechanism of content creators, which is very unique to the Zhihu community we have incubated our membership business from the community making it one of the most efficient and effective monetization models in Zhihu and in our content ecosystem. Now the other thing is the scalability of our membership business. We have noticed that the significant differences in the content that we are able to generate from our ecosystem actually meet the demands of a large number of users on the entire network that are constantly longing for high-quality contents which makes our business growth base very significant and substantial. When we are able to incubate such an environment where the efficiency of content supply continue to improve and I'll use the demand continue to expand, we believe that our business still have a lot of room for growth and the ceiling is very high. Now, with that said, we have curated an environment that allow the efficiency of content supply continue to improve and also user demand continue to expand. It is expected that we will continue to see the penetration rate of our members in Zhihu and that you continue to increase, and in the long run it's possible that we can achieve 20% or higher. Now the other aspect that I would like to mention is sustainability. In the process of our membership development, large scale efficient and sustainable discovery of high-quality content is the key to really unlocking the high growth of our membership business. Our community is our greatest strength and also it is the greatest driving force for members of element. The community mechanism makes it easy for us to identify high potential content creators and continue to help them make profit through creation on our Zhihu platform. And this has been very crucial for our membership business development. Now in the process of developing our membership business, we have formed a series of know-how through developing projects such as the Haiyan selection 4.0, and also the community content creation contests, et cetera, et cetera. We have curated a series of supporting activities that allow and encourage our content creators, which in turn allow us to efficiently support more Haiyan selection content creators based on a better understanding of their creation style. Now the key to our ability to produce high-quality content on a large scale really lies in this kind of improvement of this model. Now this model is very effective in a sense that it allow us to curate a series of steps, which is close loop process, including topic creation, content consumption, user feedback and content revision. The entire content creation process ensures the output of high-quality content. Now the new contents of the Haiyan selection which is very popular amongst our users increased by over 130% year-over-year in this quarter. These popular items and contents can fully drive the conversion of new members and we believe that our membership business model will allow us to continue to generate high-quality content which will in turn feedback very positively to the community ecology. Now the last point is about the ecology or ecosystem that I just mentioned, because this membership business model allow us to have very positive contribution from our content creators, which could help us to continue to build our ecosystem, allowing our creators to achieve considerable income in the whole ecosystem, and the value generated can further actually support other creative activities in the community, which further improve the ecosystem health of the community content. Thank you.
Operator
下一个问题来自瑞士信贷的Ashley Xu。请提问。
Operator
The next question comes from Ashley Xu from Credit Suisse. Please go ahead.
Ashley Xu
感谢管理层回答我的问题。我想了解更多关于我们本季度执行的'生态系统优先战略'的细节。是否有任何运营指标可以分享,以展示我们社区的改善情况?另外,这次调整的时间表是怎样的?我们是否应该预期这对我们年底以及长期用户增长目标会产生影响?谢谢。
Ashley Xu
Thanks, management for taking my question. I want to get more color about our Ecosystem First Strategy, which has been executed this quarter. Are there any operating metrics that could be shared to showcase the improvement in our community? And also, what's the timeline of this adjustment? And should we expect any impact on our user growth targets both for the year-end and also in the long-term? Thank you.
Yuan Zhou
首先,感谢您的提问。您的问题确实包含多个层面的内容,我将逐一回应。关于您问题的第一部分,实际上,年初我们启动了'生态优先战略',该战略主要围绕用户体验、创作者体验、有获得感的内容、良好社区氛围以及商业化发展的匹配展开。现在,让我们先看看自采用这一新战略以来,第一季度和第二季度的成果。在内容生产方面,日均内容量显著增长。自从我们强调高水平创作者的数量层级以来,我们观察到这些创作者的活动率确实在提高,中高水平创作者的日活跃用户数同比增长了50%,日均创作量也几乎翻了一番。上次我提到启动海盐计划4.0项目,该项目涉及大量资源分配,并向高水平创作者提供有利支持。现在我们正进入该项目的第二个发展阶段,这不仅仅是少量更新。我们正在真正推动该项目的新一轮迭代,这意味着我们从高水平创作者观察到的积极变化开始溢出到中水平创作者,这也为今年第二季度带来了积极成果。在我们为内容创作者提供的工具包方面,首要目标是降低内容创作成本。自第二季度以来,我们收到了大量关于使用这些工具包的积极反馈,因为它们首先帮助创作者扩展创作形式,降低创作门槛,并吸引了许多新的内容创作。这就是为什么我们观察到今年第二季度如此积极的增长。因此,我们平台的整体日均内容创作量环比增长了10%。在用户日均使用时长方面,截至今年6月底,增长了约12%。包含视频格式的内容消费量比非视频格式的内容消费量高出20%,这意味着我们非常多样化的内容创作形式确实让我们能够发掘大量商业化机会,这些机会充分利用了我们多样化用户群体以及不同消费场景的效应、优势和益处。6月是中国典型的高考月份。我们观察到大量学生来到我们平台获取相关类型的内容。因此,这类相关内容的消费量或观看率实际上同比增长了约60%,这类内容相关用户的活动水平也大幅提升,并且我们看到这种增长态势在今年7月得以持续。我们生态系统的优化并非一蹴而就。这个过程包含许多细节,我们正在逐步推进。我将从产品和运营两个方面来谈谈细节。在我们的社区和产品方面,我们工作的重点首先是继续完善基础设施,包括进一步优化内容分类、进一步细化用户画像、社区氛围建设以及更好的情感识别。这些确实是确保用户体验改善的坚实基础,我们也在持续迭代这种社区建设。第二件事是,为了持续升级,我们也在持续升级我们的媒介。我们上季度提到的名为'想法'的内容持续改进。我们在改进功能和用户体验方面做了很多努力。因此,使用这类想法内容的活跃度非常高。从结果来看,我们实际上可以看到,发布想法的内容创作者月均数量环比增长了超过150%。同时发布图片和视频的内容创作者数量也持续环比增长。我们还注意到,加强社区关系能为我们带来长期利益。例如,我们能够基于关系推荐和背书吸引大量活跃关注。随着社区治理的改善,我们也观察到了许多积极成果。自今年年初以来,我们日活跃用户的新增活跃留存率在过去两个季度实现了加速的环比增长,而加强社交关系等功能实际上可以进一步增强社区生态的粘性和健康度。除此之外,我们还一直专注于针对性改进,例如围绕内容创作者的高选计划或项目,我们一直在逐步推进。自启动该计划以来,我们的创作者获得了大量流量和收入,这对他们来说非常积极和有益。我们的高水平内容创作者也感觉到他们的整体流量有所改善。在用户运营方面,除了例如内容的深度培育、鼓励原创性等上次我向您提到的项目外,今年我们还为核心用户群体实现了针对性的内容突破。例如,我们启动了一个名为'职人'的OGV项目,该项目真正针对不同职业类型。在这个项目中,我们能够邀请许多专业人士来分享他们的经验。例如,我们邀请了硅谷的程序员在我们的知乎平台上谈论他们的经验,并回答许多关于成为程序员的问题。我们还邀请了律师事务所的知名律师和成功律师。我们邀请了财富500强公司的品牌总监等,来真正展示典型的工作场所是什么样的,并讨论不同场景。总体而言,反馈非常积极。在商业化方面,我们相信芝士平台和海盐计划创作者都为平台生态系统带来了非常好的成果,获得收入的创作者数量有所增加,人均收入也同比增长。我们一直在谈论基于社区的内容商业模式,这实际上是将货币化整合到我们的社区生态系统中。在您问题的第二部分,您还询问了用户增长。正如我之前提到的,社区优先的生态战略不是一个项目,而是一个我们必须逐步经历的过程。从生态系统建设的角度来看,自年初以来,我们推出了一系列措施,产生了非常积极的成果。例如,我们的月活跃用户数已达到1.06亿,同比增长12%。本季度,我们知乎内容的月浏览量(即我们内容在全网的观看量)达到6.48亿,同比增长约21.6%。这意味着我们知乎的内容确实正在渗透到互联网的每一个角落。月浏览量最初只是显示在知乎平台外其他网站上的简化信息,随着我们功能的升级,现在我们看到从我们网站和平台查看内容与从外部查看内容之间的差距正在缩小。因此,这肯定不是我们的最终目标,但我们会继续推动这一功能的开发和升级。宏观环境给我们的第二季度业绩带来了很大压力。然而,我们相信进入今年第三季度情况正在缓解。因此,面对这些外部和宏观挑战,我们必须真正降低和控制成本,提高运营效率。在用户获取方面,我们需要提高获取效率并控制成本,这意味着我们需要更加关注基于社区的用户获取方式。总之,我们将继续投资于用户增长。然而,我们肯定会考虑投资回报率,并且我们将在平衡投资与货币化效果方面把握好节奏。短期内,我们不会优先考虑或急于扩大平台规模。我认为这对我们的股东和投资者来说是唯一负责任的做法。谢谢。
Yuan Zhou
First of all, thank you for your questions. They're really multiple levels of questions to your statement, so I'm going to respond to them one by one. Now, regarding the first part of your question, actually, at the beginning of the year, we started our Ecosystem First Strategy which mainly revolves around our user experience, creator experience, content with a sense of fulfillment, a good community atmosphere and really matching commercialized matching the development of commercialization. Now first, let's look at the results for Q1 and Q2 ever since we adopted this new strategy. Now in terms of the content production, the average daily content volume increased significantly. And also ever since we highlighted the level of the quantity of high-level content creators we are able to observe actually an increasing activity rates of those creators and also the DAU of mid-level and high-level creators increased by 50% year-over-year and the average daily creation volume nearly doubled year-on-year as well. Now, last time I mentioned about launching the Haiyan selection 4.0 project, which involved a lot of resources allocation, and favorable support going to the high-level content creators. And now we're entering the second developmental stage of that project, which is more than just fewer updates. We are really pushing forward a new iteration of that projects, which means that the positive changes from that we observed from high-level content creators are beginning to spillover to our mid-level content creators as well, which also generated there positive outcome for the second quarter of the year. Now in terms of the toolkits [ph] that we provided for our content creators, first of all, the goal is to reduce the cost of content creation. And ever since the second quarter, we've received a lot of positive feedback regarding using those toolkits because first of all, it help us to expand -- help them to really expand the creation format, allow them to lower the creation threshold and also attracted a lot of new content creation as well. And that's why we've observed such positive growth for the second quarter of the year. And so as a result, our overall content creation volume on a daily basis increased by 10% quarter-over-quarter. Now, in terms of the average time spent of our DAU, by the -- as of the end of June this year, it increased by about 12%. And also the consumptions that has included the content format of videos has been 20% higher than those kind of content consumption without the format of video, which means that our very diversified kind of content creation format really allows us to untap a lot of commercialization opportunities that really are leveraging the effect and benefit and advantages from our very diverse crowd of users as well as different kind of consumption scenarios as well. Now, June is the typical college entrance exam month in China. So we had observed a lot of students coming to our platform for that kind of related content. And so the content consumption or the viewing rate of those kinds of related content actually increased by about 60% year-over-year, and the activity level of those kind of content related users increased substantially as well and we also see that kind of growth sustained for July of this year. Now the optimization of our ecosystem doesn't achieved overnight. There's a lot of details embedded in this process and we are taking them step-by-step and I'm going to talk about the details from two aspects of the product and operation. Now on our community side, and also our product side, our focus of work is first to continue to improve the infrastructure which includes further -- have better classification of the content, further refinement of our user profiling and also the construction of our community atmosphere and also better emotion recognition as well. These are really the solid foundations that allow us to ensure the improvement of the user experience and we are continuing to iterate this kind of community construction as well. Now the second thing is, in order to continue to upgrade, we have continue upgrading our media as well. The content that we mentioned last quarter, which is named Thoughts continue to improve. And we have done a lot of effort in improving the feature and the user experience. And as a result, the activity level of using those kind of thought content has been very high. And from the results, we can actually see that the monthly average number of content creator posting thoughts has increased by over 150% quarter-over-quarter. And the number of content creators who sent both pictures and videos have continued to increase quarter-over-quarter as well. Now also, one thing that we noticed can generate long-term benefits for us is to strengthen the community relationship. And we have done so, for example, we are able to actually attract a lot of active attention based on our relationship referral and endorsement. And with the improvement of our community governance, we have observed a lot of positive outcome as well. The new kind of active retention of our daily active users has achieved accelerated quarter-over-quarter growth in the past two quarters since the beginning of this year, and strengthening the functions et cetera on social relationships can actually further strengthen the stickiness and the healthiness of the community ecosystem. Now, in addition to that, we have also been focusing on the targeted improvement, for example, the high selection plan or projects around the content creators as well and we have been progressing step-by-step. Since we launched this plan, our creators have had a lot of traffic and income, which is very, very positive and beneficial for them. And our high-level content creators also feel that their overall traffic has improved as well. In terms of our user operations, in addition to the, for example, the cultivation of content, in depth cultivation of content, and also the encouragement of originality and other such projects that I mentioned to you last time, we have also made targeted content breakthroughs for our core user groups this year. For example, we have a project we have launched the OGV [ph] projects named the [indiscernible] that's really targeting different kind of careers on that kind of -- within that projects, we are able to invite a lot of professional -- professionals come here to share their experience. For example, we invited programmers from Silicon Valley on our Zhihu platform to talk about their experience, and also answer a lot of questions about being a programmer. We also invited lawyers, well-known lawyers and successful lawyers from the rest of law firms. We've invited brand directors of Fortune 500 companies, et cetera to really showcase what a typical workplace is like and talk about different kinds of scenarios. Overall, the feedback has been very, very positive. Now, in terms of the commercialization, we believe that the Cheese Platform and Haiyan selection creators have all brought very good results to the platforms ecosystem, and a number of creators who have obtained income has increased and also the income per capita has also increased year-over-year. We have been talking about the community-based content business model, which is really to integrate monetization into our community ecosystem. Now, in the second part of your question, you also asked about user growth. As I mentioned earlier, Ecosystem -- of the Community First strategy is not a project, it's a process that we have to go through step-by-step. Now from the perspective of ecosystem construction, ever since the beginning, we have launched a series of measures that have generated very positive outcome. For example, our MAU has reached 106 million, which is 12%, Y-o-Y growth. Now this quarter in terms of our monthly view of our Zhihu content, which means the viewership of our content across the internet has reached 648 million, which is about 21.6% of Y-o-Y growth. This means that our Zhihu's content really is penetrating every single corner of the internet. Now, monthly viewer, in the beginning was just a simplified information displayed on other websites outside of the platform of Zhihu and with our upgrade of the functionality right now we are seeing a smaller gap between viewing the content from our website and platform versus viewing it from externally. And so definitely this is not a work party of ours, but we continue to push forward to development and the upgrade of this function. Now the macro environment has placed a lot of pressure on our second quarter performance. However, we believe the situation is being ease going into the 3Q this year. Therefore we have to really reduce and control our costs and improve our operational efficiency in the face of these external and macro challenges. Now in terms of our user acquisition, we need to enhance the acquisition efficiency as well as control the costs as well which means that we need to put more focus on our community-based kind of user acquisition. Now, in summary, we will continue to invest in growing our users. However, we will definitely consider the return on investment and we will put -- we will pace a very good rhythm in terms of our -- matching our balancing our investment as well as the monetization effect. In the short-term, we are not going to prioritize or rushing into scaling up our platform. I think that's the only responsible move for our shareholders and investors. Thank you.
Operator
[操作员说明] 下一个问题来自海通国际的Daisy Chen [ph]。请提问。
Operator
[Operator Instructions] The next question comes from Daisy Chen [ph] from Haitong International. Please go ahead.
Unidentified Analyst
我自己翻译一下。我的问题是关于你们的传统[听不清]。管理层能否[听不清]解释第二季度[听不清]业务收入放缓的原因。例如,广告商[听不清]的表现是否受到疫情反复的影响。另外,管理层能否评论一下恢复培训[听不清],包括六月、七月和八月的培训情况。以及你们对未来表现的预期——预计在6个月内或第三季度到下半年的表现如何?谢谢。
Unidentified Analyst
I'll translate myself. My question is about your traditional [indiscernible]. Can management [indiscernible] on the reasons behind revenue deceleration for [indiscernible] practices in the second quarter. For example, the performance of advertisers [indiscernible] that were affected by the pandemic resurgence. Also can management comment on the recovery training [indiscernible], including trains in June, July and August. And your expectations on the future performance -- anticipated in 6 months or in the third quarter into the second half? Thanks.
Yuan Zhou
首先,感谢您的提问。我是首席财务官。让我来回应这个问题。关于今年第二季度,整个营销行业由于宏观经济影响以及需求端疲软和疫情反复而面临挑战。这不仅是我们公司面临的情况,而是整个营销行业的普遍现象。但总体而言,我们的广告和CCS业务仍实现了正增长。我们也注意到,客户实际上更加关注追求更高的投资回报率。同时,他们也更加重视从营销活动中获得长期价值。从用户端来看,我们也注意到消费行为变得更加谨慎和务实。因此,在做出消费决策时,从内容平台以及多个其他平台获取信息已成为常态。现在让我分别谈谈广告和CCS业务。首先,我们的CCS凭借高质量内容已成为赢得用户信任的营销产品,并持续获得市场份额,同比增长超过15%。投资我们CCS的商家和客户在今年第二季度继续增长。此外,活跃使用我们CCS的垂直行业包括IT、3C电子、教育培训、电子商务等。每位客户的平均投资额也同比增长,证明即使在严峻的经济环境下,我们仍然是品牌和商业客户的首选平台。关于我们的广告业务,同样受到整体宏观经济因素的影响,我们的品牌收入确实受到影响。但我们相信这种影响将在后续季度得到缓解,特别是在第四季度,随着疫情压力持续缓解,经济逐渐复苏。同时,我们也在广告产品方面持续创新,以更好地与社区内容和创作者融合。例如,我们推出了一系列基于IP的产品,如我们的汽车实验室和好奇心实验室,两者都获得了良好声誉,我们将继续推出不同系列的产品和项目。关于第三季度及下半年趋势,我们将关注内外部不同因素。从外部来看,我们确实取决于疫情是否会反复,例如最近我们在成都、深圳等城市听到疫情反复的消息。从内部来看,我们必须审视这些业务的垂直行业组合,例如电子商务、日化护理、化妆品、IT、3C电子、互联网服务、汽车和专业教育。这些是我们业务的主要贡献者。因此,它们能否很快复苏也将决定我们对下半年的预测。从7月和8月与6月相比的表现来看,目前尚未出现明显的复苏迹象,特别是在电子商务垂直领域。通常他们在6月投资达到预算峰值后,投资预算会有所缩减。通常,在9月,电子商务参与者将逐渐开始下半年的营销投资。因此,如果宏观经济在下半年更快复苏,基本上电子商务垂直领域将是第一个能为我们带来更多利润和收入的行业。除此之外,其他垂直领域如日化护理、化妆品、食品饮料等,仍受到供应链短缺等问题的影响。因此,总体而言,我们也必须判断宏观经济复苏速度,以更好地了解我们下半年的重点方向。总体而言,由于我们的CCS在营销效率方面优于传统广告,从长远来看,我们相信排除疫情影响,凭借我们高质量的内容中心化营销解决方案,我们能够在长期获得大量商业化和市场机会。好的,这就是我们对第三季度及下半年的展望。希望这对您有所帮助。
Yuan Zhou
First of all, thank you for your question. I’m the CFO. Let me address -- respond to this question. Now for the second quarter of the year, the whole marketing industry has been struggling due to the macroeconomic effect and also the weakening demand side as well as the resurgence of the pandemic. And this is not just about incidents to our company, but for the whole marketing industry. But overall, our advertising and our CCS business still achieve positive growth. We also notice that our clients are actually paying more attention to pursuing higher ROI. At the same time they are paying more attention to gaining long-term value from the marketing activities as well. Now, from the user side, we also noticed that the consumption behavior has become more cautious and more pragmatic. So when making consumption decisions, it has become the norm to really obtain information from content platforms, and also from multiple other platforms as well. Now let me talk about the advertising and CCS business one-by-one. First of all, our CCS really has become a marketing product that bears that gained the trust from our users with our high-quality content. And it continues to gain market share as well with a year-over-year growth of over 15%. And the merchants and our customers that invested in our CCS continue to grow in Q2 this year. Also, in terms of the vertical that are active using our CCS include our IT, and 3C electronics, education and training, e-commerce, et cetera. And the average amount invested per customer also increased year-over-year, proving that we are actually still the go to platform for brands and business customers, even in a very harsh economic environment. Now in terms of our advertising business, which is also affected by the overall macro element in the economy, our brand revenue is actually affected as well. But we believe that such an impact will actually be eased in later quarters, especially in Q4 as we see the pandemic pressure continued to be relieved and also the economic continued economy gradually picks up. At the same time, we are also continuing to innovate on the advertising product side to better integrate with the content and creators of the community. For example, we have launched a series of IP-based products. For example, our Car Laboratory and also the Curiosity Lab, both of them have received a very good reputation and we will continue this kind of launching of different series of products and projects. Now about our Q3 and also the trend for the second half of the year, we will look at different factors externally and internally. Externally speaking, we are really depending on whether or not the pandemic will resurge, for example, lately, we hear that kind of resurgence in cities such as Chengdu, Shenzhen and [indiscernible]. And also internally speaking, we have to look at our vertical mix regarding these kind of businesses, for example, e-commerce and daily care and also cosmetics, IT, 3C electronics, internet service, automobile and also professional education. These are the top contributors to our business. And so whether or not they can pick up very soon, will also determine our forecast going into the second half of the year. Now, looking at our July and August performance compared to June, there is no clear sign of recovery just yet, especially in the vertical of e-commerce. Typically they will have some shrinkage in their investment budget after their June investment, which typically reached the peak of their budget. And typically, in September, the e-commerce players will gradually start their second half investment in the marketing area. So if the macro economy begins to recover quicker for the second half of the year, basically the e-commerce vertical will be the first industry that can generate more profit and revenue for us. So in addition to that, other verticals such as daily self care, cosmetics, food and beverage, they're still suffering from the supply chain shortages et cetera. So, overall, we also will have to judge the macroeconomic recovery speed in order to understand better our focus going into the second half of the year. Now, overall speaking, because our CCS is better compared to traditional advertising in terms of its marketing efficiency, so in the long run, we believe that excluding the pandemic impact, we would be able to actually get a lot of commercialization and market opportunities in the long run with our high-quality content-centric marketing solution. All right. That's all for our guidance regarding -- going into Q3 and also the second half. I hope that has been helpful to you.
Operator
队列中已无更多问题。我们的问答环节到此结束。现在请将会议交还给晶晶进行结束致辞。 问答环节结束:
Operator
There are no more questions in the queue. This concludes our question-and-answer session. I'd like to turn the conference back over to Jingjing for any closing remarks. End of Q&A:
Jingjing Du
再次感谢大家今天参加我们的会议。如果您有任何问题,请直接联系我们的投资者关系团队或TPG投资者关系部。谢谢。
Jingjing Du
Thank you all once again for joining us today. And if you have any questions, please contact our IR team directly or TPG Investor Relations. Thank you.
Operator
本次会议现已结束。感谢您参加今天的演示。您现在可以断开连接。
Operator
The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.