Operator
大家好,感谢各位今天参加111公司的电话会议。今天公司方面出席的有:联合创始人兼执行董事长于刚博士;联合创始人、董事长兼首席执行官刘峻岭先生;111主要子公司的首席财务官陈路先生;以及首席运营官王海辉先生。提醒一下,今天的电话会议正在通过网络直播进行。公司今天早些时候发布了财报新闻稿,连同财报演示文稿均可在公司投资者关系网站上查阅。在电话会议开始之前,请允许我提醒各位,本次会议可能包含根据1995年《私人证券诉讼改革法案》安全港条款所作的前瞻性陈述。这些陈述基于管理层当前的预期以及当前的市场和运营状况,涉及已知和未知的风险、不确定性和其他因素,所有这些因素都可能导致实际结果存在重大差异。有关这些风险的更多信息,请参阅公司向美国证券交易委员会提交的文件。除非适用法律要求,111公司不承担因新信息、未来事件或其他原因而更新任何前瞻性陈述的义务。请注意,除非另有说明,所有数字均以人民币计,所有比较均为同比比较。有关同比财务业绩的详细信息,请参阅财报新闻稿。接下来,我将把电话会议交给111公司的首席执行官刘峻岭先生。请开始。
Operator
Hello, everyone and thank you for joining 111's Conference Call today. On the call today from the company are Dr. Gang Yu, Co-Founder and Executive Chairman; Mr. Junling Liu, Co-Founder, Chairman and CEO; and Mr. Luke Chen, CFO of 111's major subsidiary; and Mr. Haihui Wang, COO. As a reminder, today's conference call is being broadcast live via webcast. The company's earnings press release was distributed earlier today and together with the earnings presentation are available on the company's IR website. Before the conference call gets started, let me remind you that this call may contain forward-looking statements made under the Safe Harbor provisions of the Private Securities Litigation Reform Act of 1995. Such statements are based upon management's current expectations and current market and operating conditions and relate to events that involve known and unknown risks, uncertainties and other factors, all of which would cause actual results to differ materially. For more information about these risks, please refer to the company's filings with the SEC. 111 does not undertake any obligation to update any forward-looking statements as a result of new information, future events or otherwise, except as required under applicable law. Please note that, all numbers are in RMB and all comparisons refer to year-over-year comparisons, unless otherwise stated. Please also refer to the earnings press release for detailed information of the comparative financial performance on a year-over-year basis. With that, I will turn the call over to 111's CEO Mr. Junling Liu. Please go ahead.
Junling Liu
翻译中...
Junling Liu
Good morning and good evening, everyone. Thank you for joining our Fourth Quarter 2023 Earnings Call. The information we'll be discussing is also available in the slides that were posted earlier today on the company's website. I encourage you to download the presentation, as well as the earnings report from our Investor Relations website at ir.111.com.cn. As we gather here today, I'm reminded of the journey we've embarked on over the past year, a journey characterized by unprecedented challenges, yet remarkable resilience and innovation. In the ever-evolving landscape of healthcare, our team at 111 has not only navigated through those turbulent waters but has also set new benchmarks, proving that strategic agility and unwavering commitment are the bedrocks of our success. Today, I'm here to share with you the milestones we've achieved, the challenges we've overcome and the exciting path that lies ahead for us. Our discussion today will encompass a comprehensive overview of our operational and strategic frameworks, painting a picture of our company's enduring strength and our vision for a future where healthcare is transformed by technology and innovation. Then our Chief Financial Officer, Mr. Luke Chen, will present a thorough analysis of our financial performance. Now, let me start with the macro situation in our industry. The year 2003 marked a significant turning point for China's economy and the healthcare industry. As we emerged from the shadows of the pandemic, the industry faced a dual challenge, adapting to the post-pandemic normalization and responding to the accelerating shift towards digital health solutions. These dynamics presented both opportunities and obstacles, reshaping the competitive landscape and accustomed expectations. The anti-corruption, per se, that swept through the hospital system in 2023 is poised to significantly reshape the landscape of the healthcare industry. This stringent campaign saw some hospital presidents being apprehended for engaging in bribery, casting a long shadow over the traditional methods of business conduct within the sector. As a consequence, pharmaceutical companies are now grappling with new challenges in getting their medications adopted by hospitals, marking a pivotal shift away from the norm of sales strategies. This heightened scrutiny on ethical practices is not just a temporary hurdle but a transformative force heralding a new era of transparency and integrity in healthcare transactions. This evolution in the healthcare ecosystem is set to redirect the flow of drug sales, moving some of them out of the hospitals and into the more accessible and diverse realm of retail pharmacies. Such a transition underscores the paradigm shift towards a more open and competitive market, where efficiency and value dictate the dynamics of drug distribution and sales rather than the traditional practices. Our company, strategically positioned at the nexus of this transformation, embraces the shift tide with a business model that empowers pharmacists. We're at the forefront of championing a competitive landscape where success is predicated on operational excellence, customer satisfaction and the delivery of generating value. By leveraging cutting-edge technology and innovative service models, we aim to enhance the capabilities of pharmacists, enabling them to thrive in this new environment of increased accountability and competition. In this transformative period, our company stands ready to support pharmacists in navigating the complexities of this new landscape, providing them with the technology, insights and network needed to excel. We welcome the dawn of a new era in healthcare, one characterized by fairness, efficiency and innovation and we remain dedicated to playing a pivotal role in shaping its emergence. Through collaboration, innovation and a steadfast commitment to ethical business practices, we look forward to contributing to a healthier, more transparent healthcare system for all. Another significant phenomenon to note is that, healthcare industry traditionally seen as conservative and slow-moving is now at the forefront of technological innovation. This shift is driven by several factors, an aging population, rising healthcare costs and increasing consumer demand for personalized and accessible care. In response to these trends, 111 has strategically positioned itself as a leader in the digital healthcare revolution. Our approach has been focused on enhancing our core offerings through digitization and operational efficiency. The year 2023 emerged as a beacon of hope, marked by numerous promising developments that signaled positive developments I just talked about. Nonetheless, it unfolded to reveal itself as one of the most challenging periods in recent history. The initial optimism surrounding a post-pandemic rebound proved to be short-lived as the reality of the economic landscape setting, characterized by various formidable challenges that tested the resilience and adaptability of business across the board. This period saw a notable downturn in pharmacy same-store sales, a critical indicator of consumer engagement and market health which declined as customers tightened their belts in response to the uncertain economic climate. Furthermore, the sector was engulfed in fierce pricing competition, with businesses aggressively lowering prices in a bid to capture market share, thereby escalating the challenges associated with maintaining profitability and growth. This period underscored the importance of agility, resilience and strategic foresight in navigating the complexities of the contemporary business environment. 111's response to these challenges illuminates a path forward, highlighting the potential for reinvention and growth even in the face of daunting obstacles. As the company continues to adapt and evolve, it remains steadfast in its commitment to delivering value to its customers, stakeholders and the broader community, reinforcing its role as a pivotal player in the healthcare industry. In the fourth quarter of 2022, we experienced a peak over the pandemic. Our pharmaceutical sales significantly surged, reaching unprecedented highs due to increased demand for health-related products and medications. This surge set the challenging high baseline for the subsequent year. In Q4 2023, while our revenue witnessed a slight year-over-year reduction of 1%, closing at RMB4.1 billion. Gross segment profit had a 15.5% decrease compared to the same period in the previous year. Our total operating expenses witnessed an increase to RMB420.8 million from RMB361.9 million in the corresponding quarter of the previous year. This escalation in expenses was primarily due to decisive measures undertaken to terminate the ESOP granted for future years and to implement further reductions in our workforce. These steps were pivotal in realigning our operational strategy and ensuring long-term sustainability. Despite these significant actions, our dedication to improving operational efficiency remains steadfast. By meticulously managing our operational costs and continuously seeking efficiency improvements, we were able to offset some of the financial impacts of these strategic decisions. A critical aspect of our financial management strategy involved excluding share-based compensation expenses which amounted to RMB151.4 million for the quarter, compared to RMB68.7 million for the same quarter of the previous year. After adjusting for these expenses, our total operating expenses as a percentage of net revenues demonstrated a notable improvement, decreasing to 6.6% from 7.1% in the same quarter of the previous year. It is also great to note that, our operational efficiency has shown continuous improvement. Specifically, we've managed to lower the fulfillment expenses to 2.5% of net revenues this quarter, down from 2.9% in the same quarter last year, reflecting a decrease in fulfillment costs by 14.7%. Sales and marketing expenses, after adjusting for share-based compensation, have decreased as a percentage of net revenues to 2.6% in this quarter from 2.7% in the previous year. Our general and administrative expenses have remained stable at 0.9% of net revenues, identical to the previous year. Technology expenses, after excluding share-based compensation, have also maintained their proportion of net revenues at 0.6%, the same as last year. Looking back at the entire 2023 annual performance, as an impressive demonstration of resilience and a strategic acumen, 111 has posted a robust increase in net revenues, reaching RMB14.9 billion and marking a commendable year-over-year growth of 10.6%. This growth underscores the company's successful navigation through market dynamics and its ability to capture a larger share of the digital health market. Equally noteworthy is the modest yet positive uptick in the gross segment and profit which climbed by 1.1% a year-over-the year to RMB849 million. On the financial stewardship front, 111 has shown remarkable prudence and efficiency in managing its operating expenses which totaled RMB1.2 billion, a continuous decrease from RMB1.21 billion in the previous year. When adjusting for share-based compensation expenses, the total operating expenses as a percentage of net revenues notably decreased to 6.5% this year from 7.8% last year, signaling a leaner and more streamlined operational structure. Furthermore, the company has successfully reduced its loss from operations, both on a GAAP and non-GAAP basis, demonstrating enhanced operational efficiency and tighter financial control. The GAAP loss from operations decreased to 2.3% of net revenues, down from 2.7% last year, while the non-GAAP loss from operations notably decreased to 0.8% from 1.6% last year. These improvements coupled with a healthy liquidity position of RMB673.7 million in cash, restricted cash and a short-term investment as of December 31, 2023, position 111 on a solid foundation for future growth and innovation. Please allow me a moment to underscore the progress we've achieved in our operations during the fourth quarter and entire 2023. This period has been characterized by our continued focus on advancing digitization and improving our management processes laying the groundwork for even more substantial returns on this strategic investment in the times ahead. At the heart of our business expansion is our commitment to operational efficiency, achieving through the strategic integration of technology across our supply chain, demand fulfillment and overall operations. Our progress is fundamentally attributed to the efficient application of technology innovations that refine our ability to anticipate and fulfill customer demands with unmatched speed and accuracy. This technological synergy enhances our operational capabilities, allowing us to execute with greater precision and adaptability. The result is a highly efficient operational model that drives continuous growth by optimizing every facet of our business, from supply to demand, through the intelligent use of technology. For example, our smart sales effort, driven by the Eagle Eye analytics tool, streamlined customer interactions and marketing strategies to boost efficiency dramatically. Currently, we optimize pharmacy operations by segmenting customers effectively, providing targeted service strategies, implementing an efficient smart sourcing system, introducing cloud prescription services, utilizing the pharmacy operation analysis board and employing a pharmacy CRM system, among other advancements. This comprehensive strategy not only identifies pharmacy needs with unparalleled precision but also furnishes them with the necessary tools to excel in a competitive market efficiency. This cohesive and efficiency-oriented approach ensures that every facet of our operation is streamlined for peak performance, embodying our commitment to enhancing operational efficiency across the board. A pivotal extension of this strategy is our commitment to offering a comprehensive selection, ensuring an expansive assortment of medication and medical equipment. This not only amplifies our operational efficiency but also caters to a wider range of customer needs and preferences, thereby enriching the diversity of our product offerings. This holistic approach underlines our dedication to not just strength lining operations but also to providing an extensive variety of products, further positioning us as a leader in operational excellence and market breadth. Our JBP merchant business is at the center of the effort of providing the best selection for our customers. To ensure these partners can have great experience on our platform, our teams work tirelessly to offer a range of services to our GDP partners, including automating transactional workflows, cutting down the stock-to-shelf timeframe from hours to mere minutes and similarly optimizing the replenishment process for peak efficiency. We also offer critical tools, such as immediate sales visualization, allowing merchants to efficiently perform data queries through mobile devices thousands of times per day. This capability empowers them to execute data-driven decisions swiftly and accurately. Another key highlight of our achievements was the significant optimization of our supply chain and the innovative cost-saving measures implemented in our warehouse operations. With strategic redesigns and the integration of cutting-edge technology, we were able to streamline our storage and distribution processes, resulting in multiple reductions in operational costs. The optimization not only improved our logistical efficiency but also enhanced our overall supply chain resilience, ensuring faster and a more reliable delivery of goods to our customers. These advancements reflect our commitment to operational excellence and our ability to adapt and innovate in response to dynamic market demands. Strengthening our sales efficiency was a major focus in 2023, leading to significantly higher productivity per unit output. By refining our sales strategies and leveraging advanced analytics, we managed to optimize our sales forces' performance and improve our market penetration. This achievement is indicative of our strategic approach to sales management and our ability to effectively harness data and technology to drive growth and maximize returns on investments. A pivotal element of our strategy this year was the upgrade of our supply offerings, marked by a substantial increase in the absolute value of our private label brands. This development not only diversified our product portfolio but also enhanced our brand equity and the customer trust. By focusing on quality and innovation, we have successfully positioned our own brands as leaders in their respective categories, contributing to our overall market strength and sustainability. Reflecting on the entirety of 2023, it's evident that the year was rich in acknowledgement and accolades for our efforts and achievements. One of the accomplishments this year was our intensified focus on technological innovation which led to the addition of 4 new patents to our portfolio. This investment in technology underscores our dedication to staying at the forefront of industry advancements and maintaining a competitive edge. By pioneering novel solutions and securing intellectual property rights, we are not only enhancing our product offerings but also contributing to the broader technological landscape, setting new standards for innovation and excellence. Following an array of concerted efforts by 111, the company has achieved significant milestones, marking its prominence and innovation within the e-commerce and internet service sectors. These endeavors have not only exemplified 111's commitment to excellence but have also automated in the attainment of 2 prestigious recognitions in Q4 2023. Firstly, 111 has been honored as the 2023 Shanghai E-commerce Demonstration Enterprise, a testament to its leading role in advancing the e-commerce landscape. Demonstrating the exemplary practices and driving beautiful e-commerce innovation in Shanghai. This accolade reflects 111's successful integration of technology and e-commerce, setting benchmarks for industry peers. Secondly, the company has been recognized as a Shanghai key productive internet service platform, highlighting its significant contributions to the internet services domain. This designation underscores 111's impact on enhancing the digital infrastructure and the services in one of Shanghai's most dynamic and technologically advanced districts. Together, these recognitions underscore 111's influential position in shaping the future of digital commerce and internet services, solidifying its status as a pioneer in the industry. A significant milestone for the year was the listing in Shanghai Data Exchange, with over 720,000 product cluster data and 1.2 million enterprise master data entries, covering 99.6% of the pharmaceutical market. 111 Inc.'s Information Brand Series listed on the Shanghai Data Exchange epitomizes the company's significant contributions and the leading edge in digitizing the pharmaceutical industry. This remarkable achievement not only showcases 111's innovative capabilities and strategic foresight but also solidifies its pivotal role in advancing the digital transformation of healthcare, furthering its commitment to enhancing industry efficiency. Receiving national recognition from Ofcom as a demonstration of e-commerce enterprise and being named a Shanghai E-Commerce Demonstration Enterprise were among our most prestigious accomplishments in 2023. These honors are a testament to our innovative business practices, our leadership in digital commerce and our contribution to the development of the e-commerce industry. They underscore our commitment to excellence and our role as a pioneer in the digital transformation of commerce. As we look forward to our future growth initiatives, it is clear that our path is paved with strategic investments in key areas that will propel our company to new heights. Firstly, focusing on operational efficiency is fundamental to our approach. Recognizing efficiency as a core competitive advantage, we are dedicating resources towards enhancing our operational frameworks and processes. This involves investing in advanced technologies and methodologies to streamline our operations, reduce waste and improve productivity. By doing so, we aim to not only accelerate our response times to market changes but also to ensure that we can deliver services and products with greater speed and precision. This focus on operational excellence is expected to drive significant improvements in our overall performance, making us a formidable competitor in the marketplace. Secondly, offering a comprehensive selection of products is essential to meeting customer needs and creating a sustainable competitive mode for our company. In the coming periods, we will intensify our efforts to understand and anticipate the evolving preferences of our customers. This will involve leveraging data analytics and market research to ensure our product portfolio is both diverse and aligned with customer demand. By doing so, we aim to not only satisfy the immediate needs of our customers but also to foster long-term loyalty and trust, thereby solidifying our market position. The enhancement of our ecosystem with partners, including JBP and Marketplace merchants, is another pillar of our future initiatives. We recognize the value of nurturing stronger, more collaborative relationships with our partners as a means to expand and prosper together. Through these partnerships, we aim to create a synergistic ecosystem where shared knowledge, resources and capabilities can lead to mutual growth and success. By aligning our goals and strategies with our partners, we anticipate unlocking new opportunities for innovation and market expansion. In addition to the most comprehensive selection within the industry, we're also making low pricing one of our strategic priorities. We're convinced that our advanced digital capabilities will enable us to obtain unparalleled operational efficiency. It is our belief that the true measure of our success is in our ability to transfer these efficiency gains directly to our customers, offering them exceptional value without compromising on quality. By implementing this strategy, we're not just focusing on immediate benefits but are laying the groundwork for long-term recognition and loyalty from our customers. Our commitment to maintaining low prices coupled with our unmatched selection is expected to become a hallmark of our brand identity. Over time, this dedication will be acknowledged by our customers and will stand as one of our key competitive advantages. Optimizing our organization structure is also on our agenda. We're committed to creating a more agile, flexible and responsive organization that can quickly adapt to changes and seize new opportunities. This involves evaluating and realigning our teams, processes and systems to ensure they are conducive to our strategic objectives. By fostering a culture of continuous improvement and adaptability, we aim to enhance our operational effectiveness and drive sustainable growth. Lastly, our commitment to digitization remains unwavering. In an era where technology is continually reshaping industries, we aim to stay ahead by embracing digital transformation across all factors of our business. This includes investing in digital tools and platforms to enhance our operational efficiency, customer engagement and product innovation. By doing so, we aim to unlock new growth avenues, improving customer experiences and streamline operations. Digitization is not just a strategy for us, it's a fundamental aspect of our vision for the future. Together, these initiatives present our comprehensive approach to ensuring long-term growth and success. By focusing on these key areas, we are confident in our ability to navigate the challenges ahead and seize opportunities that the future holds. As we approach the conclusion of my remarks, I want to reflect on the journey 111 has undertaken, an expedition marked by both adversity and triumph. Our commitment has remained unshaken. We steadfastly pursue our mission to lead the wave of innovation in the healthcare industry. Our passion for launching ground-breaking initiatives and our dedication to excellence in service delivery shine even against the backdrop of the industry dynamic challenges. It's this very landscape that has tested our resilience and sharpened our strategic vision, transforming potential obstacles into avenues for growth and innovation. I extend our heartfelt gratitude to not only our investors, whose unwavering support has been a cornerstone of our journey but also to our dedicated employees. Your hard work, creativity and perseverance have been instrumental in our achievements this year. Together, we've navigated the challenges and seized opportunities, embodying a culture of collaboration and excellence. With profound appreciation, I pass the microphone to Mr. Luke Chen, who will present an in-depth analysis of our financial outcomes. Thank you, each and every one of you, for contributing to our shared vision of a healthier future.
Luke Chen
感谢Junling,大家早上好或晚上好。首先,我要感谢所有同事在2023财年的坚韧不拔和辛勤工作,我们在充满挑战的环境中进行了必要的变革,以提高运营和成本效率,同时保持竞争优势。接下来谈谈财务方面,我的准备发言将聚焦于几个关键业务和财务亮点。您可以参考我们演示文稿第2部分第22至25页中第四季度及2023财年业绩的详细信息。再次说明,我们的比较均为同比数据,除非另有说明,所有数字均以人民币计。让我们从第四季度业绩开始。考虑到去年第四季度疫情期间的销售激增,我们成功维持了季度净收入,同比微降1%至41亿元人民币。季度毛分部利润为2.14亿元人民币,季度毛分部利润率为5.2%。季度总运营费用增长16.3%至4210亿元人民币,不包括当季1.514亿元人民币和去年同期6870万元的股权激励费用。总运营费用占净收入的比例从去年同期的7.1%下降至6.6%。第四季度,公司因子公司层面股票期权计划的取消,确认了1.53亿元人民币的未确认股权激励费用。公司还报告了因组织优化产生的1700万元遣散费。季度采购费用占净收入的比例从去年同期的2.9%下降至2.5%,不包括股权激励的销售和营销费用占净收入的比例从去年同期的2.7%下降至2.6%。一般及行政费用占净收入的0.9%,与去年持平;技术费用占净收入的0.6%,也与去年持平。因此,非GAAP运营亏损为5520万元人民币,而去年同期为3970万元。非GAAP运营亏损占净收入的比例从去年同期的1%上升至本季度的1.3%。非GAAP归属于普通股股东的净亏损为5900万元人民币,而去年同期为4570万元。非GAAP归属于普通股股东的净亏损占净收入的比例从去年同期的1.1%上升至本季度的1.4%。关于我们2023财年全年业绩,我想简要介绍几个亮点。同样,您可以参考我们的演示文稿和早期发布的详细信息,与2022年全年进行比较。全年净收入为149亿元人民币,同比增长10.6%。我们的B2B分部收入增长11.4%至146亿元人民币,B2C分部收入下降14.5%至3.774亿元人民币。我们实现了1.1%的毛分部利润增长。因此,合并毛分部利润率为5.7%,其中B2B分部利润率为5.3%,B2C分部利润率为21%。2023年全年,总运营费用下降1%至12亿元人民币,不包括今年2.262亿元人民币和去年1.574亿元人民币的股权激励费用。总运营费用占净收入的比例从去年的7.8%下降至今年的6.5%。采购费用占净收入的比例从去年的3%下降至今年的2.7%。不包括股权激励,销售和营销费用占净收入的比例从去年的3%下降至今年的2.5%。一般及行政费用占净收入的比例从去年的0.9%下降至今年的0.7%。技术费用占净收入的比例从去年的0.9%下降至今年的0.6%。非GAAP运营亏损占净收入的比例从去年的1.6%下降至今年的0.8%。非GAAP归属于普通股股东的净亏损占净收入的比例从去年的1.9%下降至今年的1.1%。我们相信我们正走在实现盈利的正确道路上。我们强大的技术能力将继续使我们能够扩大规模、提高效率、实现盈利并为股东创造最大价值。请参考附录部分第26至33页的精选财务报表。关于我们的现金状况,截至2023年12月31日,我们拥有现金及现金等价物、受限现金和短期投资共计6.74亿元人民币。截至本次早期发布之日,我们总未偿还金额为11亿元人民币,已计入可赎回及控制性权益以及应计费用和其他流动负债的余额中。这是根据先前披露的,欠一组投资者因2022年对1 Pharmacy Technology进行股权投资而产生的款项。截至本次早期发布之日,我们已收到其中部分投资者根据其2022年对1 Pharmacy Technology初始投资的条款提出的赎回请求,总赎回金额为2亿元人民币。我们目前正在与这些投资者及其他相关方就此类赎回义务的偿还和重组进行谈判。我们的准备发言到此结束。谢谢。接线员,我们现在可以开始问答环节了。
Luke Chen
Thank you, Junling and good morning or evening, everyone. I want to begin by thanking all of our colleagues for their resilience and hard work over fiscal year 2023, as we navigated a challenging environment for making necessary changes to improve our operational and cost efficiency while maintaining our competitive edge. Moving to the financials, my prepared remarks will focus on a few key business and financial highlights. You can refer to the details of the fourth quarter and fiscal year 2023 results from Slides 22 to 25 in Section 2 of our presentation. Again, our comparisons are year-over-year and our numbers are in RMB unless otherwise stated. Let's start with the fourth quarter results. Considering the sudden sales surge during the pandemic in Q4 last year, we have managed to maintain our net revenue for the quarter which slightly decreased 1% to RMB4.1 billion. Gross segment profit for the quarter amounted to RMB214 million, while gross segment margin was 5.2% for the quarter. Total operating expenses for the quarter were up 16.3% to RMB421 billion, excluding the share-based compensation expenses of RMB151.4 million for the quarter and RMB68.7 million for the same quarter last year, respectively. Total operating expenses as a percentage of net revenues decreased to 6.6% from 7.1% in the same quarter of last year. During the fourth quarter, the company recorded the unrecognized share-based compensation of RMB153 million upon the cancellation of the share option plan at the company's subsidiary level. The company also reported RMB17 million severance expenses in the quarter as a result of organization optimization. Procurement expenses as a percentage of net revenue for the quarter was down to 2.5% from 2.9% in the same quarter of last year, excluding the share-based compensation sales and marketing services as a percentage of net revenue for the quarter was 2.6% down from 2.7% in the same quarter of last year. General and administrative expenses accounted for 0.9% of net revenue which is the same as last year and technology expenses accounted for 0.6% of net revenue which was the same as last year. As a result, non-GAAP loss from operations was RMB55.2 million compared to RMB39.7 million in the same quarter of last year. As a percentage of net revenues, the non-GAAP loss from operations accounted for 1.3% in the quarter as compared to 1% in the same quarter of last year. The non-GAAP net loss attributable to ordinary shareholders was RMB59 million compared to RMB45.7 million in the same quarter of last year. As a percentage of net revenues, non-GAAP net loss attributable to ordinary shareholders accounted for 1.4% in the quarter as compared to 1.1% in the same quarter of last year. As for our fiscal full year 2023, I would like to run through a few highlights. Again, you can refer to the details in our deck and early release for comparisons to full year 2022. Full year net revenues were RMB14.9 billion, representing a year-over-year growth of 10.6%. Our B2B segment revenue grew 11.4% to RMB14.6 billion and the B2C segment revenue decreased 14.5% to RMB377.4 million. We have achieved a gross segment profit growth at 1.1%. As a result, the combined gross segment margin was 5.7%, with B2B segment margin at 5.3% and a B2C segment margin at 21%. For full year 2023, total operating expenses decreased 1% to RMB1.2 billion, excluding the share-based compensation expenses of RMB226.2 million for this year and RMB157.4 million for last year, respectively. Total operating expenses as a percentage of net revenues decreased to 6.5% this year from 7.8% last year. Procurement expenses accounted for 2.7% of net revenues this year as compared to 3% last year. Excluding the share-based compensation, selling and marketing expenses as a percentage of net revenues reduced to 2.5% this year from 3% last year. General and administration expenses accounted for 0.7% of net revenue this year, down from 0.9%. Technology expenses accounted for 0.6% of net revenue this year as compared to 0.9% of last year. As a percentage of net revenues, non-GAAP loss from operations decreased to 0.8% this year from 1.6% last year. Non-GAAP net loss attributable to ordinary shareholders as a percentage of net revenues decreased to 1.1% this year as compared to 1.9% last year. We are confident that we are heading the right path to profitability. Our strong technology capabilities will continue to enable us to build scale, improve efficiency, deliver profitability and maximize values for shareholders. Please refer to Slide 26 to 33 of the appendix section for selected financial statements. And a quick note on our cash position. As of December 31, 2023, we had a cash and cash equivalent restricted cash and short-term investment of RMB674 million. As of the date of this early release, we had a total outstanding amount of RMB1.1 billion which has been included in the balance of redeemable and controlling interest and accrued expenses and other current liabilities. Owned to a group of investors of 1 Pharmacy Technology pursuant to their equity investment made in 2022 as previously disclosed. As of the date of this early release, we have received redemption requests from certain of such investors for total redemption amount of RMB0.2 billion in accordance with the terms of their initial investment in 1 Pharmacy Technology. We are currently in the process of negotiating with these investors and other relevant stakeholders regarding the repayment and restructuring of such redemption obligations. This concludes our prepared remarks. Thank you. Operator, we are now ready to begin the Q&A session.
Operator
[操作员说明] 第一个问题来自CIBC的Xipeng Feng。
Operator
[Operator Instructions] Your first question comes from Xipeng Feng from CIBC.
Xipeng Feng
我是CIBC的Xipeng Feng [ph]。祝贺公司取得的进展。我有两个问题。第一个问题是关于增长势头。市场似乎处于低迷状态。你们在2023年收入和毛利润方面都表现优异。我想知道这种增长背后的原因是什么,未来是否可持续?第二个问题是关于战略。能否分享更多关于公司未来几年发展战略的细节?
Xipeng Feng
This is Xipeng Feng from CIBC [ph]. Congratulations on the company progress. Well, I have 2 questions, actually. My first question is about momentum. Well, the market seems to be in a depression. What do you prefer while in 2023 in both revenue and gross profit? I just wonder what is the reason behind this growth and will that be sustainable in the future? And my second question is about the strategy. Would you please share some more colors on the company's development strategy for the next few years?
Junling Liu
Xipeng,你能重复一下第二个问题吗?是什么问题来着?战略。
Junling Liu
Xipeng, can you repeat the second question again? What was the question again? Strategy.
Xipeng Feng
好的,当然。是的,不太清楚。能否分享更多关于公司未来几年发展战略的细节?
Xipeng Feng
Okay, sure. Yes, not really. Would you please share some more colors on the company's development strategy regarding the next few years?
Junling Liu
好的。明白了。我明白了。好的。首先,关于你的第一个问题,我们如何在低迷市场中实现增长,从根本上说,这源于我们的适应能力、战略灵活性以及团队的韧性。正如你所记得的,我们确实实现了持续的运营效率提升。我们持续降低运营支出,并持续追求提高单位产出的生产率。我们做的第二件事是扩大产品选择。我们希望在整个行业中提供最广泛的选择,让客户在我们的平台上有更多选择。第三,当然,除了选择之外,我们提供无与伦比的服务。这包括从下单到订单履行的整个过程。这种增长是否可持续?是的,绝对可以。不仅可持续,我相信我们将获得更大的增长势头。关于你的第二个问题,我想谈谈我们未来的战略,至少按以下优先顺序。首先,我们仍然相信,要在这个利润率极低、竞争极其激烈的市场中生存,我们必须高效。因此,运营效率将是我们公司战略的核心,因为这将是我们的关键竞争优势。我们希望成为行业内最高效的运营商,句号。我相信我们正朝着成为最高效运营商的方向稳步前进。其次,我们希望继续执行过去的战略,即为客户提供最广泛的选择。这样他们可以在我们的平台上获得所有选择,实现一站式购物,无需去多个地方。除此之外,我们也希望提供最优价格。我们相信,丰富的选择和最优的价格将建立客户忠诚度。我们想要关注的另一件事是真正投资于我们的数字化能力。我们相信这一领域将有助于通过数字技术真正改变行业。这基本上说明了我们的战略和对未来的愿景。
Junling Liu
Okay. Got it. I got it. Okay. First of all, with regards to your first question, how we achieve growth in the depressing market, fundamentally it comes to our capability to adapt and our strategic agility and really the team's resilience. As you recall, we really achieved continuous operational efficiency. We continuously reduced our operational expenditure and we continuously pursued the path of increasing productivity per unit output. And the second thing we did was really to expand our selection. We wanted to provide the widest selection across the whole industry so our customers can have more choices on our platform. And thirdly, of course, really, in addition to selection, we offer unparalleled services. And this includes from order placement to order fulfillment, the whole process. And can this sustain? Yes, absolutely. And not only will this sustain, it is my belief that we're going to pick up even more momentum. And with regards to your second question, I'd like to talk a little about our future strategy, at least in the following sequence of priorities. Firstly, we still believe that in order to survive in this razor-thin margin market, it is extremely competitive. We have to be efficient. So operational efficiency is going to be at the heart of our company's strategy, because this is going to be our key competitive advantage. We want to be the most efficient operator in the industry, full stop. And I believe we are well on our way to become the most efficient operator. And secondly, we want to continue with the strategy we had in the past, is to provide the widest selection for our customers. So they can have all choices on our platform and they can do one-stop shop. They don't have to go to various places. In addition to that, we want to provide the best prices too. We believe that with the great selection and the best price, that's going to build customers' loyalty. And the other thing we wanted to focus on is to really invest in our capabilities in digitization. And we believe this area is going to help to really transform the industry with digital technology. So that pretty much illustrates our strategy, our vision for the future ahead.
Operator
下一个问题来自私人投资者Victor Yang[音译]。
Operator
Your next question comes from Victor Yang [ph], a private investor.
Unidentified Analyst
我有两个方面的两个问题。首先是关于运营损失占净收入比例的增加。这一点值得关注。您能否提供更多关于导致这一增长的因素的见解,以及公司计划如何应对这些因素?第二个问题是关于俊玲刚才提到的数字化。去年公司在技术创新方面取得了哪些进展,这些进展将如何帮助公司在未来获得竞争优势?
Unidentified Analyst
I have 2 questions in 2 aspects. First is about the increase in operational loss as a percentage of net revenues. This is notable. Could you provide more insights into the factors contributing to this race and how you plan to address them moving forward? The second question is about what Junling just mentioned about digitalization. What progress has the company made in technological innovation last year and how will this advancement help the company gain a competitive edge in the future?
Junling Liu
很高兴您注意到这一点,运营支出确实有所增加,损失也超出了我们最初的预期。让我解释一下。首先,这里有一大笔ESOP费用,因为我们管理层决定取消2024年和2025年的员工持股计划。根据会计准则,这些数字必须计入去年第四季度。其次,我们在第四季度还决定进一步精简组织架构,进行了一系列组织优化工作,这产生了大量遣散费。这两项支出实际上占据了损失的大部分。如果剔除这些因素,我们的运营损失实际上有了非常显著的改善。当然,随着所有已采取措施的实施,我们期待2024年会有很多积极的变化。
Junling Liu
I think it's great you noticed that, there is an increase in operational expenditure and that the loss was greater than we initially anticipated. Let me just explain. First of all, there is a huge sum of ESOP there, because we as a management decided to cancel the ESOPs for the year 2024 and the year 2025. There is an accounting practice and they have to really put the numbers into Q4 last year. Secondly, we also made a decision in Q4 to further streamline our organization and we had a whole series of organization optimization exercise and that created a lot of severance pay. Those 2 expenditures actually took up majority of the loss. If you take that out, our operational loss actually made a very impressive improvement. Of course, with all the measures that have been taken, we look forward to a lot of great things in 2024.
Luke Chen
让我来回答Victor关于技术进展的第二个问题。我们在技术方面投入了大量资源。去年,公司在利用人工智能、大数据和供应链优化技术方面取得了显著进展。让我举几个例子。我们为制药公司推出了所谓的'望远镜计划',利用大数据增强了渠道管理能力,包括营销站点渗透、需求预测和定价策略优化。俊玲也提到,公司获得了4项新专利,我们的'111信息大脑'系统在上海数据交易所挂牌,这是一个重要的里程碑。我们的数据条目已超过120万条,覆盖了超过99.6%的市场数据。通过采用基于JBP的大型语言模型以及最小化人工标注、模型训练和微调技术,我们在药品和药房识别模型以及相似度评分模型方面取得了重大突破。我们的准确率已达到99%。在供应链方面,我们去年推出了多个数字化供应链产品。我们为医药商业合作伙伴推出了Firewheel和Quintone产品。我们为JBP合作伙伴提供了运营自动化工具,将系统产品上架效率从小时级提升到分钟级。仅这几个例子就足以说明我们在技术方面投入了多少努力以及取得的进展。
Luke Chen
Let me take the second question from Victor on the technology progress. We have invested heavily in technology. Last year, we as a company have made remarkable progress at leveraging AI, big data and supply chain optimization technologies. Let me give some examples. Once the so-called Telescope Initiative launched for pharmaceutical companies, we leveraged big data to enhance channel management capabilities such as penetrating marketing sites, demand forecasting and pricing strategy optimization. Junling also mentioned that our company has received 4 new patents and our information, so-called 111 Information Brain, was listed at the Shanghai Data Exchange. That's quite a milestone. We have exceeding 1.2 million entries, covering more than 99.6% of market data. By employing JBP-based large-language models and through minimal manual annotations, model training and fine-tuning techniques, significant breakthroughs were achieved in drug and pharmacy recognition models and similarity scoring models. Our accuracy has reached 99%. And he also mentioned in the supply chain measurement side, we launched several digital supply chain products last year. We introduced Firewheel and Quintone products for pharmaceutical commercial partners. We provided operational automation tools to our JBP partners, improving system product listing efficiency from hours to minutes. Just these few examples can illustrate how much effort we have invested in technology and what progress we have made.
Operator
下一个问题来自Iron Harbor Capital[音译]的Ethan Lang。
Operator
Your next question comes from Ethan Lang from Iron Harbor Capital [ph].
Unidentified Analyst
我想问几个问题。首先,我注意到公司的运营成本一直在持续下降。去年公司在供应链测量和仓储物流方面采取了哪些措施来提高效率、降低成本?还有多大的改进潜力?另外,我想知道,既然公司去年获得了众多奖项,这些奖项对公司有什么意义和价值?还有,公司目前的现金状况如何,是否会继续烧钱来发展业务?
Unidentified Analyst
I want to ask a few questions. First of all, I noticed that the company's operational costs have been continuously decreasing. What actions did the company take last year in supply chain measurement and warehouse logistics to improve efficiency and reduce costs? And how much potential for improvement remains? And I also want to know, since the company won numerous awards last year, what is the significance of these awards and their value to the company? And also, what is the company's current cash position and will the company continue to burn cash to grow the business?
Junling Liu
好的,我先回答前两个问题,然后让Luke回答最后一个。好的,您提到的第一个问题是关于我们如何降低运营成本。去年我们重点致力于降低成本和提高效率。除了改善服务外,我们取得了一些突破。一是我们持续优化履约成本。您可以看到履约成本显著下降。通过提高劳动力效率、流程再造、租金降低以及增加区域履约比例等措施,使履约成本达到2.74%。这比前一年的2.94%有显著下降。仅这一项就节省了超过2000万元人民币的成本。我们还改善了供应链上游的服务质量。我们推出了所谓的
Junling Liu
Okay, so I'll take the first 2 and then Luke will take the last one. Okay, the first question you mentioned is about how we reduce our operational costs. Last year, we focused heavily on reducing costs and enhancing our efficiency. In addition to improving our services, we have made quite some breakthroughs. One is that we continuously optimize our fulfillment costs. You can see quite a remarkable reduction in fulfillment costs. And measures such as improving workforce efficiency, process re-engineering, rent reduction and increasing the proportion of regional fulfillment allow the fulfillment costs to reach 2.74%. And it's a significant decrease from the 2.94% of the year before. And just this alone reduces cost savings over RMB20 million. We also improved the service quality of our supply chain upstream. We launched a so-called Golden Partner Service, covering upstream customers comprehensively. We provided intelligent warehouse deployment service, simplifying the entire delivery process, reducing supplier warehousing waiting time by 50% and improving receipt time by 30%. Last year, I mentioned another example on our intelligence supply chain service platform we launched last year. We integrated warehouse-to-warehouse transhipment plus last-mile delivery model, to achieve cost savings of 20% for transhipment. And reduced energy on the road by 50% and increased turnover efficiency by 20%. So through this effort, you can see what we have done to improve our operational efficiency as well as the supply chain cost. I think the next question is about all the awards we have won last year. Junling mentioned quite a few, including the National E-Commerce Demonstration Enterprise, the Shanghai E-Commerce Demonstration Enterprise, the Shanghai Key Productivity Internet Service Platform, et cetera. All those awards, we feel very proud of earning those. These honors signify that the company has achieved sustainable, robust and rapid development in fields such as diesel technology innovation, intelligence supply chain management and digital operations. It holds an advanced position among domestic peers. And we believe that we are highly recognized from the industry and the regulatory bodies, playing an important role in promoting the diesel transformation and upgrading of the pharmaceutical and the health industry. May I let Luke answer the next question?
Luke Chen
好的。关于现金问题,我们刚刚披露了截至2023年12月31日的现金及现金等价物,包括现金和短期投资,总额为6.74亿元人民币。如果看我们的营运资本基础,我们的应付账款周转天数大约在42到45天。平均存货周转天数大约在25到30天。应收账款周转天数为7到12天。所以基本上,我们在交易层面拥有正向现金流,这意味着药品销售收到的现金与药品采购支付的现金相比是正向的。正如我们讨论的,我们非常接近盈利。我们相信,凭借我们的盈利能力,我们将不再需要烧钱来推动这项业务的增长。相反,我们相信这项业务将为公司创造整体正向现金流。希望这回答了您的问题。
Luke Chen
Sure. Yes, about the cash. And we have just disclosed our cash-to-cash equivalence that restricts cash and shortens investment, amounting to RMB674 million as of December 31, 2023. If you're looking at our working capital base, our AP date is around 42 to 45 days. Our average rate date is around 25 to 30 days. And our AR date is 7 to 12 days. So basically, we have a positive cash flow on the trading level which means that the cash received for the sales of drugs and the cash paid for the purchase of the drugs. Now, as we discussed, we are very close to profitability. And we believe that with our ability to make profit, we will no longer need to burn cash to grow on this business. Instead, we're confident that this business will create overall positive cash flow for the company. I hope we answered your questions.
Operator
下一个问题来自Arbor Group Capital的Jada Wuh[音译]。
Operator
Your next question comes from Jada Wuh [ph] from Arbor Group Capital.
Unidentified Analyst
我是Arbor Group Capital的Jada Wuh[音译]。祝贺你们去年的成功。我有两个问题。第一个是关于JBP业务板块。我想知道JBP业务板块扩张的预期成果是什么,以及它将如何提升客户体验和运营效率?第二个是关于你们的OEM产品。公司对其OEM产品未来有什么计划?
Unidentified Analyst
This is Jada Wuh [ph] from Arbor Group Capital. Congratulations on your success last year. Here, I've got 2 questions. The first one is about JBP business segment. I want to know what are the expected outcomes of the JBP business segment expansion and how will it enhance customer experience and operational efficiency? And the second one is about your OEM product. What are the company's plans for its OEM products in the future?
Junling Liu
我来回答您的两个问题。JBP是我们111增长最快的业务板块之一。在2023年第四季度,JBP业务同比增长25%,目前已接近我们总库存和总销售额的60%。JBP不仅仅是一个供应渠道,实际上,它远不止是一个渠道。JBP为我们的上游合作伙伴(如制药公司和商业公司)提供整体解决方案,包括品类管理、价格管理、库存管理、客户获取、数字营销以及融资服务。随着当前第三代JBP的推出,为这些部门提供了更加强大的解决方案。我们可以预见它将继续保持增长势头,不仅在销售收入方面,从利润角度来看也是如此。所有这些增值服务实际上将直接帮助我们的合作伙伴获得更多销售和利润,同时也会为我们带来更多利润。关于OEM产品,111注册了一些自有品牌。我们有'冠照'品牌服务于连锁店客户,'荣耀'服务于个体店客户,还有'电池补充剂'品牌。截至上季度,我们已经推出了170个自有品牌产品。几乎所有产品都得到了下游客户的良好接受,目前在全国超过20,000家药店销售良好,包括新疆、西藏等偏远地区。我们还有更多SKU正在筹备中,包括OTC药品、处方药、补充剂以及医疗器械。众所周知,自有品牌产品一直是那些顶级上市连锁药店的重要利润贡献者,这在它们的财务报告中已有讨论。但对于我们的大多数客户——111的客户来说,他们是中小型连锁店甚至个体店,他们没有能力建立自己的品牌。因此,'冠照'、'黄荣耀'已成为他们非常有吸引力的解决方案。这些自有品牌也帮助我们与这些客户建立了非常长期的关系。
Junling Liu
I'll take your 2 questions. JBP is one of the fastest-growing business segments in 111. In last quarter of Q4, 2023, JBP business has been growing 25% year-over-year and is now close to 60% of our total inventory and also our total sales. And JBP is not only a supply channel. Actually, it is, in fact, far beyond a channel. JBP provides a total solution for our upstream partners like pharmaceutical companies and also commercial companies, including assortment management, price management, inventory management, customer acquisition, digital marketing and also financing services. With the current launch of the third generation of JBP which provides a much more robust solution for those departments. We can anticipate it will soon continue the growth momentum and not only in sales revenue side but also from profit perspective. As all these value-added services actually will literally help our partners to gain more sales and more profit. And at the same time, will also bring us more profit. Regarding OEM products, there are a couple of -- there are some private labels registered in 111. We have Guan Zhao which is for our chain store customers. And [indiscernible], honor is for our individual store customers. And also, [indiscernible] is for battery supplements. By last quarter, we already launched 170 private labels to use. And almost all of these products have been well accepted by our downstream customers. And they are now well sold in more than 20,000 pharmacies across the country, including those very remote areas like XinJiang, Xizang, et cetera. And much more SKUs have been in our pipeline, including OTC, including Rx, including supplements and also medical devices. As we all know, private label products have been a very important margin contributor of those top listed chain stores which have been discussed in their financial reports. But for the majority of our customers, 111 customers, they are small, medium chain stores or even individual stores. And they don't have the capability to establish their own brand. So Guan Zhao, Huang RongYao has become a very attractive solution for them. And those private labels also help us to build up a very long-term relationship with those customers.
Operator
您的下一个问题来自私人投资者Mark Su。
Operator
Your next question comes from Mark Su [ph], a private investor.
Unidentified Analyst
我有两个问题。第一个是,我们看到公司正在缩小亏损。您未来计划如何进一步提高毛利率和盈利能力?第二个是,我们了解到买方集团已终止了公司的私有化。这对公司意味着什么?公司在资本市场上的未来计划是什么?
Unidentified Analyst
I have 2 questions. The first is that we are seeing the company is narrowing the loss. What's your future plan to further improve growth margin and to improve profitability? The second is that we understand that the buyer group has terminated the privatization of the company. What does that mean to the company and what will be the company's future plan on capital market?
Junling Liu
我将回答关于利润率的第一个问题。我们追求健康商业模式的战略一直运作得非常出色。我们看到自身盈利能力正在显著提升。首先,为降低采购成本,我们直接从制药公司采购。这在降低产品成本方面效果显著。目前我们已与超过500家国内外制药公司建立采购关系。我们将继续深化与现有合作伙伴的战略关系,同时开拓新的合作关系。这些合作关系使我们能够以更低成本获得广泛的产品选择。第二个层面是我们的关键战略,正如我刚才提到的,是我们的JBP模式。在过去一个季度,这一模式发展良好,已占我们总库存的近60%。我们将推出新一代JBP系统,为合作伙伴提供更强大的库存管理和价格管理等工具。所有这些增值服务将帮助合作伙伴获得更多销售和利润,同时也将为我们带来服务增值收益。第三,我们将继续优化产品组合和结构。通过AI技术和大数据分析,我们能更有效地平衡产品组合,将那些高周转但可能利润率较低的产品(用于吸引流量)与一些利润率非常健康的产品相结合。目前我们拥有约5,000个SKU,利润率良好,包括自有品牌产品。新产品主要来自制药公司。我们非常有信心能够高效地帮助这些制药合作伙伴商业化他们的产品,并实现高毛利率。最后但同样重要的是,作为国家医疗健康战略的一部分,医药分开改革将为零售市场带来来自医院的额外销售。我相信这不仅会带来销售增长,还会为零售市场带来更多营销功能。因为以往很多患者教育是在医院内部进行的,现在这些功能转移到了零售市场。凭借这些营销功能以及111在大数据和数字营销方面的能力,我们将能够为制药公司提供非常有效的服务。这对111来说将是一个良好的发展过程,因为我们在数字市场的B2C和B2B模式中已经具备了这些能力。
Junling Liu
I will take the first question regarding margin. And our strategy towards a healthy business model has been working very well. And we are seeing significant improvement on our capability to generate more and more profits. And firstly, to reduce our procurement costs, we direct source from pharmaceutical companies. This has been highly effective in lowering the cost of products. And we now source from over 500 local and international pharmaceutical companies. And we will continue to deepen our strategic relationship with our existing partners as well as securing new partnerships. And such relationships provide us with a wide range of product selection at a lower cost. The second level which is a key strategy of us, as I mentioned just now, is our JBP model. In the past quarter, it has been growing very well. It's about close to 60% of our total inventory. We are going to launch a new generation of this JBP which provides a robust system to enable our partners to better manage their inventory, manage their price, et cetera. And all these value-added services will help our partners to get more sales and more profits. And also, at the same time, it will also bring us those value-added profits for our services. And thirdly, we will continue to optimize our product assortment and structure. Through our AI technology and big data, we are much more effective to balance our portfolio of products. Funding those high-velocity but maybe low-margin products, those which drive traffic, together with some very healthy-margin products. We have now about 5,000 SKUs with very good margins, including our own private-labeled products. And new products are from those pharmaceutical companies. And we are very confident that we will be able to help those pharmaceutical partners in commercializing their products with high-efficiency and high-gross margin. And the last but not least, as part of the country's health-care strategy, the revolution of medical treatment and drug-sales separation will bring extra sales to retail markets from hospitals. And, well, I believe it will not only bring sales but also bring more marketing functions to retail markets. Because previously, a lot of education was from inside the hospital. Now, it comes to the retail market. With these marketing functions and with 111's capability of those big data or digital marketing capabilities, we will be able to provide a very effective service to pharmaceutical companies. And this will be a good process for 111. As we already have those capabilities, both in our B2C and B2B models on the digital market.
Luke Chen
是的,关于私有化事宜,正如之前所宣布的,拜耳集团已正式通知特别委员会,将不再推进公司的私有化。这意味着公司将继续保持其在纳斯达克的上市地位。我们认为公司继续作为上市公司并保持资本市场的大门开放是件好事。作为管理层,我们将与现有及潜在投资者举行更多会议,帮助他们了解我们的业务模式,并更新我们的最新发展情况。管理团队将继续专注于业务增长和实现盈利,为股东创造价值。
Luke Chen
Yeah, regarding the privatization, as previously announced, the Bayer Group has officially notified the special committee that it will no longer pursue the privatization of the company. And this means that the company will continue to maintain its listing status in NASDAQ. We think it's good for the company to continue to be a public company and keep the door of the capital market open. As the management, we will conduct more meetings with existing and potential investors to help them to understand our business model and update them on our latest development. The management team will continue to focus on growing the business and delivering profitability to create value for shareholders.
Operator
谢谢。今天的问答环节到此结束。最后,我代表111整个管理团队,感谢大家对今天电话会议的关注和参与。如果您需要进一步信息或有兴趣参观位于中国上海的111公司,请告知公司。感谢大家参加今天的电话会议。本次电话会议到此结束。
Operator
Thank you. That is all the time we have for questions. In closing, on behalf of the entire 111 management team, we'd like to thank you for your interest and participation in today's call. If you require any further information or have any interest in visiting 111 in Shanghai, China, please let the company know. Thank you for joining our call today. This concludes the call.